I inform the employee that we want to communicate to the supervisor, and gesture to the blonde girl that was pointed out to us, but she sees me, activates her heel and walks the opposite means. We inquired what could be accomplished regarding the TV concern and he or she supplied to “upgrade us” to a room with an identical view. I known as the customer support line once more to see if there was ANYONE else that I might converse to and all I acquired again was an unapologetic, monotone, woman that offered to file a criticism for me. We waited the rest of the evening for the Engineering Manager to level out up together with his “explanation or apology” however you guessed it, no show.
We are planning an enormous group trip (12-14) in March. I am coordinating it and was recommending to the others we keep on the Flamingo due to its location and my good experiences there in the past. Instead, we are going to keep elsewhere (Harrah’s, New York, etc) comparable in price but a lot cleaner and never in such a state of dis-repair. Next time we are going to keep at a sister-property like Harrah’s or the Linq. Something comparable in value but looking a lot better. Until some changes occur, I will not advocate this place to anybody. I did notice that a few of the buttons int he hallways for the elevators did not work.
- WHAT A JOKE. Of course upon checkout, there wasn’t a real person to fulfill with and we could not probability lacking our flights over another disappointing customer service expertise, so we were compelled to used the self kiosk to take a look at.
- We will NEVER advocate the Flamingo to anyone for something.
- Instead, we are going to stay elsewhere (Harrah’s, New York, etc) related in worth but a lot cleaner and never in such a state of dis-repair.
- Other folks walked away from the desk because of her terrible attitude.
- We recognize you taking the time to offer your feedback, Saleslady730.
Stayed here Halloween weekend for the When We Were Young Festival. Paid for a king mattress with a High Roller view. Arrived after 10 PM on a Thursday night and still had to wait in line for almost an hour to use a self examine in kiosk. Initial impression was the room was very good however the TV didn’t work. We were advised to check in w the entrance desk in the AM, which we did. They asked if it was alright to enter the room whilst we have been gone for the day, sightseeing.
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Review tags are at present only out there for English language critiques. This review is the subjective opinion of a Tripadvisor member and never of Tripadvisor LLC. Tripadvisor performs checks on evaluations.
Not The Most Effective – Flamingo Las Vegas Lodge & On Line Casino
We appreciate you taking the time to supply your feedback, Timgerkman2021. We appreciate you taking the time to offer your suggestions, Saleslady730. We appreciate you taking the time to offer your suggestions, Katie. Roulette vendor dirtyroulett was mean and took her candy time rearranging chips. Other folks walked away from the table due to her horrible perspective. This was my third and final time staying at the flamingo.
Not The Most Effective – Flamingo Las Vegas Hotel & Casino
However, I did call about the lack of sizzling water and somehow they made some adjustment and obtained the water warmer inside a couple of hours. I didn’t complain about the different things within the room. This business uses instruments provided by Tripadvisor to encourage and gather guest critiques, together with this one. Thank you for taking the time to share your experience with us, John! We cannot wait to welcome you again for one more nice time at Flamingo Las Vegas soon.
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So we known as down to the entrance desk to let them know, to no avail bc they didn’t present or contact us back both. The “grievance call” got via to someone, the subsequent day about 24 hours later and offered us a $50 food credit to any of their Caesar’s owned restaurants. WHAT A JOKE. Of course upon checkout, there wasn’t a real person to meet with and we could not likelihood lacking our flights over one other disappointing customer service expertise, so we had been pressured to used the self kiosk to check out. We will NEVER advocate the Flamingo to anyone for something. We recognize you taking the time to offer your suggestions, Lisa. Your feedback have been shared with the appropriate group for his or her enter and a focus. We value your patronage and hope to look ahead to welcoming you back.
This just isn’t the Flamingo I even have stayed at and enjoyed in the past. Thinking we wouldn’t be in the room much, we decided to just make-do. When we woke Monday I needed to jump int he bathe. Water barely warmed up, so I took a fast one. I do not normally call and complain as a end result of I don’t need them thinking I am in search of any freebies.
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We gave the OK however my husband took photos of all of our stuff earlier than we left. I tried to call the customer service quantity however was informed that they were out of the US and I needed to talk to somebody on web site. So, you guessed it, we waited within the line, tried to keep calm and hopeful that someone would make it proper ultimately. My husband additionally tried to talk to Caesar’s Rewards, , and so they only pointed out what the supervisor appeared like so we might ask to speak to her once we made to the entrance of the road.